General inquiries

Other questions.

For partnerships, regulatory and compliance questions, bonded storage or bonded-cargo financing, employment, sustainability, investor inquiries, media-overflow, and anything not covered by an RFQ.

When you'll hear backWithin 5 working days. For anything urgent, call our head office in Kaohsiung directly.

RoutingYour inquiry goes by topic to the right person on our trade team. Shared only with the team handling your file.

ConfidentialitySubmissions are received by our trade team through Baixian's own systems, with no third-party form processor in between.

Need pricing or sourcing?
Submit an RFQ →

Press inquiry?
Open the media form →

General inquiry Single step · ~2 min

Tell us about your inquiry.

Required fields marked with an asterisk. Submitted information is stored in Baixian's SharePoint and routed only to the team handling your inquiry.

Your name *

Please enter your name.

Email *

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Organisation (optional)

Country *

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Inquiry type *

Please select an inquiry type.

Preferred response language *

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Your message *

Be as specific as you like. Anything you'd want a response to address can go here.

Please write a message describing your inquiry.

I confirm I am submitting this inquiry in good faith and am authorised to do so on behalf of any organisation named above. *

Handled directly by our trade team on Baixian systems

Inquiry submitted.

Thank you. We have received your inquiry and passed it to the right person on our trade team. A confirmation email will arrive at the address you provided within a few minutes.

Your reference number:

BXT-INQUIRY-2026-000000

When you'll hear back: within 5 working days. If your inquiry is urgent, reply to the confirmation email or call us on +886 7 536 8337.

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